Keikiya Privacy Policy — Your Information, Our Responsibility

Keikiya collects certain necessary information to provide you with the best service. This information is gathered in three main ways — what you provide directly, what is collected automatically, and what is obtained through third-party verification.

Information You Provide Directly:

• Full Name, Date of Birth & Nationality
• Email address and mobile number
• Residential Address
• National ID or passport details (for verification purposes)
• Payment method details (bKash, Nagad, bank account number)
• Any messages or complaints submitted to support

Automatically Collected Information:

• IP Address & Device Type
• Browser type and operating system
• Session duration and page visit data
• Login and logout timestamps and location data
• Betting activity history and transaction records

The amount and type of data we collect depends on your account level and how much of our services you use. Higher verification levels may require additional information.

Keikiya uses the data it collects solely for specific, legitimate purposes. Your information is never used in any way that would violate your privacy.

Keikiya never sells your data to advertisers. If you no longer wish to receive promotional messages, you can opt out at any time by contacting our support team.

Keikiya may share your personal data only in limited and controlled circumstances. Under no conditions is your data transferred to third parties for commercial purposes.

• Payment Processors: Only the necessary information is shared with secure payment gateways to process your transactions.
• Identity Verification Services: Information may be shared with licensed verification agencies as part of the KYC process.
• Legal Obligation: We may be required to disclose information in response to court orders or lawful requests from regulatory authorities.
• Fraud Prevention: Information may be shared with relevant authorities in cases of suspected fraudulent or illegal activity.
• Business Transfer: In the event of a merger or acquisition, your data may be transferred, but this privacy policy will remain in effect.

Keikiya uses cookies and similar technologies on its website and app. Cookies are small text files stored in your browser or on your device.

Cookies We Use:

• Essential Cookies: These cookies are essential for maintaining your login session and ensuring platform security. Disabling them will prevent the platform from functioning correctly.
• Functional Cookies: Used to remember your preferred language, theme, and settings.
• Analytics cookies: Anonymous data is collected to help us understand which parts of the platform are used most.
• Security Cookies: Helps detect multiple accounts or suspicious login activity.

You can block non-essential cookies at any time through your browser settings. However, some features may not function properly as a result.

Keikiya follows the highest industry-standard security practices to keep your data safe. Our security framework operates across multiple layers.

• SSL 256-bit Encryption: All data transmissions are carried out through encrypted channels.
• Secure Servers: Data is stored in data centers operated in compliance with international security standards.
• Two-Factor Authentication (2FA): Additional verification is required for sensitive actions.
• Regular Security Audits: Regular penetration testing is conducted by third-party specialists.
• Restricted Staff Access: Only authorized personnel have access to data on a need-to-know basis.

How Long Is Your Data Retained? Data for active accounts is retained for the entire duration the account remains open. After closure, data may be kept for up to 5 years for legal and regulatory purposes, after which it is securely deleted.

Under Keikiya's Privacy Policy, you are entitled to the rights listed below. To exercise any of these rights, please contact our support team.

To exercise these rights, email us at support@keikiya.ws or reach out via live chat. We will respond within 30 business days of receiving your request.

Keikiya is an adults-only betting platform. Our services are strictly for users aged 18 and above. We do not knowingly collect any information from minors.

Age is verified at registration and reconfirmed during the KYC process. If we discover that a minor has created an account, it will be closed immediately and all collected data will be securely deleted.

Keikiya may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised accordingly.

For significant changes, advance notice will be sent to your registered email or mobile number. Continued use of the platform after any changes have taken effect will be considered acceptance of the updated policy.

If you object to any changes, you may close your account and request deletion of your data.

If you have any questions, comments, or concerns about this Privacy Policy, you can reach us through any of the channels below.

Please use your registered email address when submitting a request so we can verify your identity promptly.